DRIVN ("DRIVN", "we", "us", "our") is a driving and car‑culture application that lets you record drives, earn points, join crews, take part in challenges and events, and connect with other drivers.
The data controller responsible for your personal data is DRIVN Technologies LLC, a limited liability company organised under the laws of the State of Wyoming, United States, with its registered address at 30 N Gould St Ste N, Sheridan, Wyoming 82801, USA. Contact: drivn@drivnapp.online.
Because we offer the Service to users in the European Economic Area (EEA) and the United Kingdom, the EU/UK GDPR applies to that processing even though we are established in the United States.
This Policy applies to the DRIVN mobile app, progressive web app (PWA), and website (together, the "Service"). Where the law requires consent (for example for precise location or push notifications), we ask for it separately in‑app.
2. A quick summary
We collect only what we need to run the Service. We do not sell your personal data, and we do not use it for third‑party advertising or ad profiling.
Precise location is collected only while you are on an active drive that you start, to record the drive and power ride features. We do not track your location in the background or when you are not on a ride.
We use trusted service providers ("processors") for hosting, maps, payments and notifications; they act on our instructions.
Our servers are hosted in the European Union.
You can access, correct, export and delete your data, including deleting your entire account from within the app.
3. The data we collect
3.1 Data you give us
Account data: email address, password (stored only as a salted hash — we never store your plaintext password), display name / username, chosen language, and — if you sign in with Google or Apple — the basic profile information those providers return (name, email).
Profile & content: profile photo, cover image, bio, crew and club membership, and content you create — challenge entries, meet/event details you organise, chat messages, reactions, and recap images you generate or upload.
Vehicle information (optional): if you use car‑document reminders, the expiry dates you enter for documents such as technical inspection/MOT and insurance.
Communications: messages you send us for support, bug reports, or feedback.
Referral data: invite codes you use or share.
3.2 Data created when you use the Service
Location & drive data — see the dedicated Section 4 below.
Ride & activity data: routes/track points, distance, duration, timestamps, computed scores, points, streaks, tiers, challenge and event progress, geo‑point and "spot" collections, and leaderboard standings.
Social interaction data: crews and clubs you join, meets/events you attend, live‑crew‑map presence during a shared ride, and chat activity (including read/unread state).
Device & technical data: app version, device/browser type and operating system, language and time zone, IP address, push‑notification subscription/token, and crash/diagnostic logs.
Usage & analytics data: first‑party, aggregated product analytics — for example session activity used to compute active‑user counts (DAU/WAU/MAU) and feature usage. We do not use third‑party advertising or tracking SDKs. We may also create and use aggregated or anonymised data (which no longer identifies you) — such as overall statistics or heatmaps — to understand and improve the Service; this is not personal data.
3.3 Data from third parties
Sign‑in providers (Google, Apple): if you use social sign‑in, we receive the identifiers and basic profile above.
Payment providers (Apple, Google, Stripe): we receive transaction confirmations and status. We do not receive or store your full card number.
Spotify (optional): if you connect Spotify, we receive access tokens and the data needed to show and control playback for features you use. You can disconnect at any time.
3.4 Payment data
DRIVN PRO subscription is sold through Apple In‑App Purchase (iOS) or Google Play Billing (Android), depending on where you obtained the app. Apple or Google processes the payment; we receive the purchase/renewal status needed to grant your PRO benefits. We do not receive your card details.
Event tickets are processed through Stripe (including Stripe Connect for organisers). Stripe handles card data under its own terms; we receive order, amount, fee and status information, not your full card number.
3.5 Sensitive data
Precise location is treated as sensitive and is covered in Section 4. We do not intentionally collect special‑category data (such as health, religion, or biometric data). Please do not put such data into free‑text fields, chat, or images.
3.6 Device permissions
Some features ask for optional device permissions. You can grant or revoke each one in your device settings at any time; declining a permission only disables the related feature.
Location — to record your drives and power ride features (see Section 4).
Camera — to take a profile, cover, or recap photo, and to scan QR codes for event tickets and venue check‑ins. Images are captured only when you use these features.
Microphone — for the optional live push‑to‑talk "walkie‑talkie" during a crew ride. Audio is transmitted live to the members of that crew ride only while you hold the button; we do not record or store this audio.
Photos / media — to let you choose images to upload.
Notifications — to send the push notifications you enable.
4. Location data — how it works (important)
Location is the most sensitive data DRIVN handles, so we describe it in full and in plain language.
When we collect it
We collect precise GPS location only while you have an active drive running that you started yourself. We ask for the operating‑system location permission before this happens. We do not collect your location when you are not on an active drive, silently in the background for tracking/advertising/profiling, or to follow your movements outside of the ride you chose to record. Background location permission, where used, exists only so a drive you started keeps recording accurately if the app is minimised during that drive. When the drive ends, ride location collection stops.
Why we collect it
record and display your drive (route/map, distance, duration);
calculate your points, scoring, streaks and tiers;
register geo‑point and "spot" collection and challenge/event progress;
if you join a crew ride, share your live position with the members of that crew ride while it is active;
if you opt in to nearby‑rider / proximity features (where available), show approximate presence of other opted‑in riders.
How we protect it, and what we do NOT do
We do not sell location data.
We do not use location data for advertising or to build advertising/behavioural profiles.
We do not share your live location with the public — live position is shared only within a crew ride you have joined, and only while it is active.
Access by our staff is limited to specific, logged purposes such as providing support, investigating abuse or safety issues, debugging, and meeting legal obligations.
Honesty note (please read). To provide the features above, our servers do receive and store the location points of the drives you record (as your ride history/routes). This means DRIVN — and authorised staff, under the controls above — technically can access ride routes. We therefore do not claim that "we never see your location." What we commit to is the strict minimisation and non‑commercialisation described here. To remove a route, delete the ride or your account (Sections 8/12), or contact us.
You can revoke location permission at any time in your device settings; ride‑recording features will then stop working.
5. Why we use your data and our legal bases
Where the EU/UK GDPR applies, we rely on the following legal bases:
Purpose
Legal basis (GDPR Art. 6)
Create and run your account; deliver core features (rides, scoring, crews, challenges, events)
Performance of a contract — Art. 6(1)(b)
Precise location for ride features
Your consent — Art. 6(1)(a), via the OS permission and in‑app prompts
Legitimate interests — Art. 6(1)(f); consent where required
Service & safety communications; optional marketing emails
Legitimate interests / consent — Art. 6(1)(f)/(a); opt out anytime
Complying with legal obligations and lawful requests
Legal obligation — Art. 6(1)(c)
You may withdraw consent at any time (for example by turning off location or notifications); this does not affect processing done before withdrawal.
6. Who we share data with
We share personal data only with the following categories of recipients, and only as needed:
Hosting & infrastructure: our cloud hosting provider (currently Railway), with our services hosted in the European Union.
Maps & imagery: map and satellite‑tile providers (currently Mapbox and Esri World Imagery) receive the technical requests needed to render maps for the area you view.
Payments:Apple (In‑App Purchase for PRO), Google (Google Play Billing for PRO) and Stripe (event tickets, including Stripe Connect payouts to organisers).
Sign‑in:Google and Apple if you use social sign‑in.
Notifications: web‑push infrastructure (VAPID/browser push) Apple push (APNs) and Google push (Firebase Cloud Messaging), to deliver notifications you enabled.
Email delivery: our email/SMTP provider used to send account, transactional and (if you opt in) marketing emails.
Optional integrations you enable:Spotify, if you connect it.
Professional advisers, and authorities where required by law, to protect our rights, or to keep users safe.
Business transfers: if we are involved in a merger, acquisition or asset sale, data may transfer to the successor entity under this Policy.
Our providers act as processors on our instructions, except payment and sign‑in providers, which may act as independent controllers for their own parts (they have their own privacy policies). We do not sell your personal data and we do not share it for cross‑context behavioural advertising.
Visibility to other users
Parts of DRIVN are social, so some information is visible to other users:
Your username, avatar and public stats (points, tier, standings) appear on leaderboards and to people you interact with.
Your crew and club members can see your profile and your activity within the group, including chat you post there.
During a crew ride you join, your live position is shared with the members of that ride while it is active.
If you opt in to nearby‑rider / proximity features, other opted‑in riders may see your approximate presence; this is off by default.
Meets and events you organise or attend may show your participation to other attendees.
You control much of this through your settings and by choosing what to join, share, or post.
7. International data transfers
We are established in the United States, and our servers are located in the European Union. Personal data is therefore processed in both the U.S. and the EU, and some providers may process data in other countries. Where personal data of EEA/UK users is transferred outside the EEA/UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK Addendum/IDTA, and/or adequacy decisions or certification frameworks where applicable. Contact us for more information (Section 16).
8. Your rights
Depending on where you live, you have some or all of the following rights:
Access — get a copy of the personal data we hold about you.
Rectification — correct inaccurate or incomplete data.
Erasure / deletion — delete your data. You can delete your entire account and associated data from within the app (Profile → account settings), or contact us.
Restriction / objection — restrict or object to certain processing, including profiling and processing based on legitimate interests.
Portability — receive your data in a portable format.
Withdraw consent — for example turn off location or notifications at any time.
Opt out of marketing — via the unsubscribe link or your settings.
Lodge a complaint — with your local data protection authority.
EEA/UK users: you may complain to your national data protection authority in your country of residence.
California users (CCPA/CPRA): you have the right to know, delete, correct, and to opt out of the "sale"/"sharing" of personal information. We do not sell or share your personal information as those terms are defined by the CCPA/CPRA, and we do not use sensitive personal information for purposes other than those permitted. We will not discriminate against you for exercising your rights.
Other U.S. states: residents of states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others) have rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising, the "sale" of personal data, and certain profiling. Because we do not sell personal data, do not serve targeted or cross‑context behavioural advertising, and do not profile you for decisions with legal or similarly significant effects, there is nothing to opt out of in those categories; we honour access, correction, deletion and portability requests where the law applies.
Other regions (e.g. Brazil LGPD, Canada PIPEDA, Australia) provide comparable rights; we honour equivalent requests where the law applies.
To exercise any right, contact drivn@drivnapp.online. We will verify your identity and respond within the timeframe the law requires (generally 30–45 days). These rights are free to exercise, subject to legal limits.
9. How long we keep data
Account and profile data: for as long as your account is active.
Ride, scoring and activity data: for the life of your account, so your history, stats and leaderboards work; you can delete individual rides sooner.
Chat messages: retained for a limited period per feature design and then removed.
Payment records: kept as long as required by tax and accounting law.
Logs and diagnostics: kept for a short period for security and troubleshooting.
When you delete your account, we delete or irreversibly anonymise your personal data within a reasonable period, except where we must keep certain records to comply with legal obligations, resolve disputes, or enforce our agreements. Backups are purged on a rolling schedule.
10. How we protect your data
We use technical and organisational measures appropriate to the risk, including: encryption in transit (HTTPS/TLS), hashed passwords, authenticated APIs and access controls, isolation of sensitive endpoints, rate‑limiting and abuse protection, EU‑based hosting, and staff access limited to what is needed. No method of transmission or storage is 100% secure, but we work continually to protect your data and to respond to incidents, including notifying you and authorities where the law requires.
11. Children
The Service is not directed to young children. You must be at least 16 years old (or the minimum age of digital consent in your country, if higher) to use DRIVN. Driving features additionally assume you either hold a valid driving licence or are a passenger. If you believe a child has provided us personal data, contact us and we will delete it. We comply with the U.S. Children's Online Privacy Protection Act (COPPA) and do not knowingly collect data from children under 13.
12. Deleting your account
You can delete your DRIVN account at any time from within the app (Profile → account settings → delete account). Deletion removes your profile and associated personal data as described in Section 9. If you cannot access the app, email drivn@drivnapp.online and we will process the deletion.
13. Automated decision‑making
Scoring, points, tiers, leaderboards and anti‑cheat checks are automated, but they do not produce legal or similarly significant effects on you within the meaning of GDPR Art. 22. If you disagree with an automated result (for example an anti‑cheat flag), you can contact us for human review.
14. Cookies, local storage and push
The web app and website use local/session storage and cookies that are necessary for the Service to function (for example keeping you signed in and caching data for performance).
The app uses local storage/caching on your device to make it fast and to work with intermittent connectivity.
Push notifications require a subscription/token stored to deliver them; you can turn notifications off at any time in your settings or device.
We do not use advertising cookies or third‑party ad trackers. Where local law requires a cookie consent banner, we present one. Because we do not track you across third‑party sites or apps and do not serve targeted advertising, we do not respond to browser "Do Not Track" signals — there is little cross‑site activity for them to affect.
15. Third‑party services and links
The Service integrates or links to third parties (maps, payments, sign‑in, Spotify, event organisers, and websites others post). Their processing is governed by their own privacy policies, which we encourage you to read. We are not responsible for third‑party practices.
16. Changes and contact
We may update this Policy as the Service evolves or the law changes. We will post the updated version with a new "Last updated" date and, for material changes, provide a more prominent notice in‑app or by email. Continued use after changes means you accept the updated Policy.
Contact us:
Privacy questions and requests: drivn@drivnapp.online
General support: drivn@drivnapp.online
Postal: DRIVN Technologies LLC, 30 N Gould St Ste N, Sheridan, Wyoming 82801, USA